West Palm Beach
Privacy Policy
Learn how Towing Planet handles information when you browse the website or use the displayed phone number to request service.
Availability and pricing are confirmed on the call.
Privacy checkpoint
How your information moves
This Privacy Policy explains how Towing Planet handles information when you visit towingplanet.com or call 561-899-6008. The website may help connect you with available independent towing and roadside providers.
Information involved
The website may receive standard technical information from your browser or device. This can include your IP address, browser type, device type, referring page, pages viewed, and general usage data.
If you call for assistance, you may choose to provide details such as your name, phone number, vehicle location, pickup point, vehicle information, service need, access details, and destination. Do not provide information that is not needed to arrange service.
How information may be used
- To understand and respond to a service request.
- To connect a caller with an available independent provider.
- To operate, maintain, and protect the website.
- To review website performance and diagnose technical problems.
- To comply with applicable law and address misuse.
Sharing for service
Request details may be shared with available independent towing or roadside providers when needed to evaluate or fulfill your request. Those providers may apply their own privacy practices to information they receive directly from you.
Information may also be processed by companies that support website hosting, analytics, communications, or telephone services. Information may be disclosed when required by law or when reasonably necessary to protect rights, safety, or the website.
Cookies and browser controls
The website may use cookies or similar technologies that support basic operation, security, and usage measurement. You can limit or remove cookies through your browser settings. Blocking some technologies may affect how the site works.
Calls and third-party services
Calls placed through the displayed number are handled through telephone networks and may involve service providers needed to route or respond to the call. This policy does not control independent providers, mobile carriers, repair facilities, destinations, or external websites.
Retention, security, and your choices
Information should be kept only as long as reasonably needed for the purposes described above, legal obligations, dispute handling, or system protection. Reasonable safeguards may be used, but no internet or telephone transmission is completely secure.
You may decline to provide optional information, though some details are needed to identify the vehicle location and arrange appropriate help. You can manage cookies through your browser and contact Towing Planet to ask a privacy question.
Children’s privacy
This website is intended for people seeking vehicle assistance and is not directed to children under 13. Do not submit a child’s personal information through the site or by phone.
Policy updates
This policy may be revised when website functions, service connections, or legal requirements change. The version posted on this page applies when you use the website.
Contact
For a question about this Privacy Policy, call 561-899-6008.